Shipping Information

SHIPPING DESTINATION
Lucky Friday ships anywhere in South Africa as an express door to door service. Cross boarder or international services will be implemented in October 2019.

PROCESSING TIMES
Orders are processed Monday through Friday and are shipped within 72 hours of placement, excluding weekends and public holidays. Tracking information is sent via email on the day that orders are shipped out. Delivery is expected to take between 1-3 working days in South Africa depending on location.

SOUTH AFRICAN SHIPPING
Use Courier-it delivery company. We have a flat shipping rate of R138 for Nationwide express Services.

COLLECTION INFORMATION
Collect your package from Lucky Friday Offices

5 London Road
Salt River
Cape Town
Collection times are 9am to 3pm on work days – Monday to Friday
Please have records of you order to present at collection

ADDITIONAL INFORMATION
If you experience any difficulties while entering your shipping address during checkout or while you are creating an account, please email with your full shipping address and contact phone number before you place your order so that an account can be set up for you.
If a customer error in shipping address is made during the checkout process (eg, incorrect/incomplete address), Lucky Friday reserves the right to charge a reshipment fee.
Lu is not responsible for lost or stolen packages or packages delayed in transit.
The shipping cost for orders is non refundable.